Returns & Exchanges
We want you to feel confident in every dress you purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Should your fit not be perfect, we provide a seamless exchange process to ensure you find the ideal silhouette for your next occasion.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the dress you wish to return or exchange.
Prepare the Package
Carefully place the dress in its original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing